Yanelis Columbie - Account Representative
Yanelis Columbie has more than five years of experience in the customer service and relations field and more than three years in administration. She is technology savvy, very attentive to detail and bilingual in English and Spanish. She has a Bachelor’s Degree in Spanish Literature and has two Associate’s Degree: Psychology and Child Advocacy. She is currently working towards her MBA in Business Administration with a concentration in Marketing. At My CPA, PA she is dedicated to the sales function of Tax, Accounting, and Advisory packaged services. In this role she maintains CRM system for prospects and Practice Management Software for firm’s clients. She also takes care of the client onboarding process and VIP Care program. Yanelis has received recognition for her excellent work performance in prior positions as Client Service Professional, Customer Service Representative, and Administrative Assistant.